Install a new version of Power BI App

Before you upgrade

Please ensure the following prerequisites are met before upgrading your Power BI apps:

• Update the Power BI Insights Connector first
  Make sure the connector is already on the latest version before upgrading any Power BI apps: https://businesscentralinsights.com/upgrade-connector-app

• Confirm you have Admin access to the Power BI workspace
  This is required to manage and upgrade apps successfully: https://businesscentralinsights.com/share-power-bi-workspace

• Verify the semantic model ownership and configuration
  Ensure the semantic model is correctly configured under your account to avoid refresh and permission issues: https://businesscentralinsights.com/take-control-of-semantic-model

Upgrade the Power BI app

1. Sign into Power BI.

2. Select Workspaces menu and open the app workspace you require.

3. Click 'Get it now'. 

IMPORTANT: If the 'Get it now' button is not visible, please check the following:

1. Ensure the semantic model is properly configured under your account. For details, click https://businesscentralinsights.com/take-control-of-semantic-model

2. Confirm that you are a workspace admin. Learn more https://businesscentralinsights.com/share-power-bi-workspace

3. Confirm whether an upgrade is required by comparing your installed Power BI app versions with the latest available versions: https://businesscentralinsights.com/upgrade-troubleshooting#check-power-bi-app-versions

4. Select 'Update the workspace and the app' and click Install.

Once the app is installed, the data refresh will begin automatically.

5. Share Apps with colleagues.

Ensure to update your internal app. Follow steps 3 to 4 outlined https://businesscentralinsights.com/share-power-bi-app

An alternative way to update your Power BI app is to repeat the steps described in Step 3: Install Power BI Apps. 

If additional configuration is required, please see the following links:

• Connect your data and refresh

• Share Apps with colleagues

Need help?

If you experience issues during or after an upgrade, the following options will help you resolve them quickly:

• Check the troubleshooting guide
  Start with our upgrade troubleshooting page for common issues and solutions:
  https://businesscentralinsights.com/upgrade-troubleshooting

• Contact support
  Email us at support@eknowtion.com and include the data refresh error:
  https://businesscentralinsights.com/refresh-error

• Book a support call
  You can also schedule a 15-minute support call with our team here:
  https://businesscentralinsights.com/book-a-call

Providing clear error details and context will help us diagnose and resolve your issue faster.